The communication was KEY to everything being great. Made us understand and break it down with no hesitation and walk us through every step. Also, the fast response and always being available when we needed.
I would definitely recommend Shannon to anyone looking to buy a home. I am a first time home buyer and he helped me to feel comfortable in this process. As a first time home buyer, I didn't even know what questions to ask at times, and he would provide me with extremely helpful answers to questions I didn't even know I had. We had been shopping around for a lender and Shannon's service was a complete positive 180 degree change compared to others we had been working with. Shannon has been an amazing support and got our loan approved within an extremely timely manner. Again, I would recommend working with Shannon if you are looking for a mortgage loan!
It's working out so far. I don't feel I made a bad decision
Brandon was responsive and helpful every step of the way. Thanks!
Very quick responses. He is good at explaining all aspects to the entire process. Great to work with.
The process was quick and diligent. Great communication throughout the process. Everyone on the team was helpful.
Got everything done you said you would and very fast.
21 day closing went great!
Meredith is communicative and helpful. She always made sure I had the information I needed to ensure I understood the process.
Henri is very organized and keeps every part of the process as smooth as possible. He also works overtime to find you the best program.
Josh was always open to my questions and communicating with me and working around my busy schedule.
Corey made our first home buying experience as unstressful as possible. I enjoyed the process!
Communication very good, and how he explains everything
Clear communication, took the time to explain anything we were asking, timely
You did an awesome job on finding us THE best possible interest rate! We also applaud your accuracy in our financials! Thanks for your help!
Tanner does a fabulous job making the process so easy and worry free. His attention to detail and ability to get us where we needed to be was such a help. Always kept us informed and current with the changing interest rates and got us locked in at the right time. Great Job!!!
sharon was very professional and thorough! she is very good at what she does and even on her days off will take time to answer, which to me shows me character and what kind of person we are dealing with.
Melissa is a magic maker brokering complex deal. Great communication and very helpful for first time going through process
April was amazing from beginning to end. She is very transparent, communicative and works hard for her clients. I would definitely recommend her to anyone ever in need of assistance.
Very informative and communicative. Quick response rates. Looked out for our interests and explained all options very succinctly.
Daisy was really good a communication which was something we were looking for in this process. Daisy and here team were very helpful throughout the whole process.
Pierce and team were easy to work with. The online tools provided showed exactly what we needed to provide and checked it of the to do list as they were provided. Pierce worked directly with my realtor as well as me to provide estimates for several scenarios.
Aaron’s follow-up was appreciated, and his willingness to answer questions.
Very informative, helpful, and easy to chat with! He has an amazing passion to help educate us on this journey and a great gentleman to converse with. I came out 100% more prepared and ready when it came to closing and feel empowered to continue my financial journey thanks to all his help.
You all were very professional and knowledgeable. You answered all my questions and concerns. It was a pleasure working with you!
Good / polite/ kind communication
Response time
Ben is great at communicating throughout the entire process. It can sometimes be overwhelming to have to gather so many documents to get a loan but Ben makes everything very clear and easy to follow. When questions come up, he is quick to respond and always very knowledgeable.
Jesse is one of the most empathetic lenders I have ever had the pleasure to meet. He took the time to understand our unique situation and met us with compassion when our homebuying journey took unexpected turns. I cannot say enough good things about the care and attention we received from Jesse. Other lenders should aspire to combine expertise and compassion like Jesse does.
Noel was very responsive and always took the time to talk me through the process or things I didn't fully understand. I appreciate being treated with so much respect and attention to helping me work through the mortgage process. I definitely felt like Noel was helping me to get the best deal with mortgage rates and a financial situation I could afford, while helping me to purchase the home I was really wanting. One small issue that I had, if I could have put this at "mostly" great, I did feel like his assistant didn't always do her "homework" in her part of working with me. She would often confuse my accounts with financial institutions that I didn't bank with, and wasn't always clear with me on what she needed because of those errors. It just seemed demanding of requests without me understanding what she actually needed. I would have liked for her to have similar knowledge and background of my accounts and paperwork as Noel was so good with. It just became frustrating for me sometimes and took more of my personal time than it seems like it would have if she had stronger knowledge of everything. Noel was amazing with these aspects.
Just the work they did to make this happen
Jen kept us in the loop every step of the way. She was knowledgeable about the process from beginning to end and was happy to answer any questions we had throughout. Her upbeat attitude and expertise was phenomenal for us as first time home buyers. She did a lot to alleviate our stress and concerns and for that we are greatly appreciative. Thanks, Jen!
He answered all of our questions and made the whole process a breeze! Walked us through every step as this was our first home buying experience and made sure we got the best possible deal we could. Highly recommend him!!
Great and quick communication responses from the entire team. Great interpersonal, effective, transparent and honest clear communication throughput the process. The App was very helpful in visually seeing all the steps and paperwork needed. Very organized
Sam is always extremely helpful. His communication is always top notch. He’s both professional and personal. During one of the most important decisions in one’s life you want a trusted professional looking out for your best interest with his knowledge and expertise every step of the way.
Nicole was so knowledgeable and kind. She always made time for us to answer any and all questions we had. Home buying process was stressful bu Nicole made is so easy
Availability, explanation, service
My loan was very stressful. Tammy made it easy and stayed with Me until the end!
Hayden was always available made the process as smooth as it could be. Especially as a first time home buyer!