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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

For J.D. Power 2023 Award information, visit www.jdpower.com/awards
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555

Christina was very informative.

John
Las Vegas
NV
Date:
5/8/2024
5
5555555

Karl and the whole team were very professional and walked me through the lending process with guidance and patience! I would highly recommend Karl and his services for anyone in the market!

Danny
Shelby
NC
Date:
5/8/2024
5
5555555

This was my first time buying a house, and Brad helped a TON with understand exactly what I needed to do and what I needed to know. Any time I called and texted, he answered right away.

Rebecca
Milwaukee
WI
Date:
5/8/2024
5
5555555

Super helpful and spent time and energy helping me understand the process

Kasie
Asheville
NC
Date:
5/8/2024
5
5555555

Everything was clear, and communication was super efficient and quick.

Kristin
Cincinnati
OH
Date:
5/8/2024
5
5555555

Jessica is a proven professional - this was the easiest RE closing I have ever been involved in. Communication was great - she was both timely and informative during the entire process.

Sidney
Ellijay
GA
Date:
5/8/2024
5
5555555

Michelle is truly the best lender I know. She's very knowledgeable, professional, experienced and responsive. She kept us informed during the entire buying process. She puts her customer first, makes herself available and promptly follows through whenever a question is asked. She is a pleasure to work with and is a top trusted adviser for my wife and I.

David
Peyton
CO
Date:
5/8/2024
5
5555555

Josh was really really good at staying on contact with us night and day helping with any little thing we did not understand no matter what he was there and will always be thankful for what he did for my family

Rey
Marana
AZ
Date:
5/8/2024
5
5555555

Blair was there every step of the way!

Jacqueline
Austin
TX
Date:
5/8/2024
5
5555555

Excellent service ,Mark and team does the great job to explain you every single thing as many time as needed. Highly recommended

Harsh
Sterling
VA
Date:
5/8/2024
5
5555555

Graham is amazing!!! Graham is the absolute BEST!!! Thank you a million times.

Haleigh
Kannapolis
NC
Date:
5/8/2024
5
5555555

The availability of Steve and the team was absolutely wonderful. This especially mattered when we were putting together offers in the evenings and on the weekends. The quick responses were critical to our eventual success. Additionally, Steve took great care to walk us through the process, clearly explaining various steps and paperwork as it came up. It all made the experience stress free (well, the loan portion of it).

Mark
Sykesville
MD
Date:
5/8/2024
5
5555555

Brian makes everything seem easy. He always responds quickly to any form of communication and is always helpful and informative. This is our second home to purchase with Brian!

Shirl
Denton
TX
Date:
5/8/2024
5
5555555

Loved working with John and his team! They made the process clear and and so accessible in the middle of a busy time.

Murray
Raymore
MO
Date:
5/8/2024
5
5555555

Michele was very professional and responsive throughout our home search. We trusted her completely and she never led us astray!

Frances
Henderson
NV
Date:
5/8/2024
5
5555555

Travis has always been helpful and makes the process super easy. Very knowledgeable and friendly. Overall great experience. Thank you Travis and the fairway team

Martin
Phoenix
AZ
Date:
5/8/2024
5
5555555

This is my 3rd home to purchase through Dudley and every single time he goes above and beyond my expectations. I will always refer and use Dudley for my mortgage needs.

Clinton
Brazoria
TX
Date:
5/8/2024
5
5555555

Kelli was fantastic at explaining things and communicating with us. She responded quickly to any questions we had and never made us feel like we were bothering her.

Daniel
Frederick
CO
Date:
5/8/2024
5
5555555

Fast, efficient and pleasant to work with

D'Nawa
Fresno
CA
Date:
5/8/2024
5
5555555

Communication

Paula
Addison
IL
Date:
5/8/2024
5
5555555

Clint was AMAZING!! As a first time home buyer, he made me feel at ease during this complicated and overwhelming process. He always answered my questions with patience and understanding. I would recommend Clint to anyone who is buying a home.

Mary
Homewood
AL
Date:
5/8/2024
5
5555555

Lucas answered all of my questions and was available anytime I needed him. He is a solid lender who really cares about his clients. I appreciated his professionalism, experience, and overall "bedside manner" walking us through something we haven't done in 2 decades. 100% will recommend to anyone looking for an honest lender.

Adam
Monroe
GA
Date:
5/8/2024
5
5555555

LISTENING to my situation and what I needed and suggesting the best approach. Great communication. I felt you had my best interest in mind

John
Lima
OH
Date:
5/8/2024
5
5555555

Mike is very responsive, gives you all the information you need, and works on your behalf to help make the process easy.

Ryan
Chicago
IL
Date:
5/8/2024
5
5555555

I was up to my ears in debt.. I called John, and he quickly jumped on what I needed done. The team was amazing and getting everything that was needed completed and I received my money within a month. Now I can breathe a little easier.

Karen
Tucson
AZ
Date:
5/8/2024
5
5555555

It was an easy transaction of paperwork, moved along smoothly, the staff of Fairway Independent Mortgage were very pleasant to talk with and very professional in representing their company. I will send any future referrals to Mr. Ed Solter , Area Manager . He did an excellent job and we appreciate it very much. Sincerely from Happy Home Owners, Mike and Debbie Little

Debbie
Cedar Park
TX
Date:
5/8/2024
5
5555555

Kenny is great at making the whole process easier to understand. He's very responsive to texts, phone calls, and emails and was flexible with my schedule. Kenny is very personable and makes the whole process a bit less overwhelming. Thank you Kenny!

Andrea
Gurnee
IL
Date:
5/8/2024
5
5555555

Great communication throughout the process.

Lindsay
Indianapolis
IN
Date:
5/8/2024
5
5555555

John and the entire team was very responsive and helpful during the entire process. We had a very aggressive closing date and everything went smoothly.

Patrick
Norwich
CT
Date:
5/8/2024
5
5555555

Good Communication, and information I had good help

Donavan
Cambridge
MD
Date:
5/8/2024
5
5555555

Quick response. I was always informed of the status of my loan. The team worked well with me on some technology issues.

Cynthia
New Braunfels
TX
Date:
5/8/2024
5
5555555

Everyone was fast and efficient. Always responding in a timely manor, and they were so nice!!

Sierra
Heath Springs
SC
Date:
5/8/2024
5
5555555

Dan was always quick to respond when we had any questions- and he explains everything in a way we understood.

Katie
Thomaston
CT
Date:
5/8/2024
5
5555555

Professional service.

Luz
Lithonia
GA
Date:
5/8/2024
5
5555555

The communication and the service was outstanding

Chevalier
Temple Hills
MD
Date:
5/8/2024
5
5555555

It took a little longer than it should have but Marrisa did what it took to make it happen I'm a proud homeowner and proud of all the hard work Marrisa done for me again thanks Marrisa I would be glad to refer someone to you great job

James
Camden
AR
Date:
5/8/2024
5
5555555

Explained, communicated! I'd recommend him to you all

Indra
Denver
CO
Date:
5/8/2024
5
5555555

Friendly, help with questions, got everything done quickly

Jeanine
Rushville
IN
Date:
5/8/2024
5
5555555

Jeff was really good to me he tried his best to make sure I purchased my home he answered all my questions and kept checking on how things were going he was excellent. Also he referred me to other people that made it easier for me to speed up the process.

Lydiah
Jackson
MN
Date:
5/8/2024
5
5555555

They were an amazing team to work with made the process of buying a house fast and easy 🙌

Damien
Blythe
CA
Date:
5/8/2024
5
5555555

Dominick was very friendly, helpful and always on top of our loan matters -- a true professional and always looking after our best interests!!! If we decide to refinance in the future, my wife and I will definitely contact Dominick for his professional assistance as he cares about his clients and always does his best for them!!!

Elenita
Sun City
AZ
Date:
5/8/2024
5
5555555

Kelly was great. Always pleasant to talk to, very informative and answered all my questions I asked. It was a great experience.

Gary
Topeka
KS
Date:
5/8/2024
5
5555555

Everything, honestly though! Everyone we worked with was very helpful & kind. We received lots of help with making sure we understand what was needed from us to make closing happen.

Antonio
Crown Point
IN
Date:
5/8/2024
5
5555555

Efficient, friendly and very easy to work with. Thank you.

Kristin
Nampa
ID
Date:
5/8/2024
5
5555555

Wow, you hear so many horror stories about first time home buying nowadays. Blake helped make it so easy. We work longer and later hours, but he was always available to talk no matter what time of day and always responded quickly any time we had questions or concerns. He always had our best interests in my mind and no matter how much we threw his way, he had a game plan. You can tell he cares about you as a client and that’s why we knew he was the right fit right from the start. From start to finish, he laid everything out in front of us, giving us the best options and great insight. We learned so much about the process, way more than he needed to educate us on and we are thankful. We are so glad to have worked with him and wouldn’t use anyone else in the future. Rockstar!

Cristy
Kannapolis
NC
Date:
5/8/2024
5
5555555

James did a superb job from start to finish!!

Kenneth
Arlington
TX
Date:
5/8/2024
5
5555555

Michelle was an amazing partner during this process. This is the second time working with Michelle & her team and both times she handled the loan process with extreme professionalism. I will definitely look for Michelle the next time I'm looking for a mortgage.

Gilbert
Leander
TX
Date:
5/8/2024
5
5555555

Great communication skills. Great listening skills. Great "easy-to-follow" way of explaning loan process & requirements. Great knowledge & expertise. Overall, a great experience.

Cynthia
Chicago
IL
Date:
5/8/2024
5
5555555

We had trouble with the title, but Melissa stuck with it, and we got it handled.

Keith
Bend
OR
Date:
5/8/2024
5
5555555

Great communication

Jennifer
Concord
NC
Date:
5/8/2024
5
5555555

Extremely fast communication, personal service, and extremely kind

Matthew
Mountain Brk
AL
Date:
5/8/2024
5
5555555

Steve was great to work with and it seemed like always available to help us when we had questions. We very much appreciated the time and effort he put into helping us throughout the home buying process.

Elliott
Columbus
OH
Date:
5/8/2024
5
5555555

How professional, caring and Quick the process was.

Carlos
Temple
TX
Date:
5/8/2024
5
5555555

We were very happy with everyone we dealt with.

Paul
St George
UT
Date:
5/8/2024
5
5555555

Josh was great to work with. Very patient, understanding, explained the process to me.

Frances
Belleview
FL
Date:
5/8/2024
5
5555555

Becky's efficency, honesty , knowledge and truly caring for her clients is just amazing and hard to come by. Iwill use her each and every time!!! Thank you Becky !!!

Heather
Whitewater
WI
Date:
5/8/2024
5
5555555

Communication!

Andrea
Myrtle Beach
SC
Date:
5/8/2024
5
5555555

Chelsea Herre is awesome!! She made the process so easy and quick.She always goes above and beyond.

Kevin
Summerville
GA
Date:
5/7/2024
5
5555555

Very easy to work with. Good communication

Riley
Osakis
MN
Date:
5/7/2024
5
5555555

She above and beyond to get us financed very nice very professional

Steven
Powell
TN
Date:
5/7/2024
5
5555555

Great communication through the whole process. We always knew what was going on and what was coming next.

Emily
Topeka
KS
Date:
5/7/2024
5
5555555

Very quickly organized and was able to help hold our hand threw in threw

Alecia
Tukwila
WA
Date:
5/7/2024
5
5555555

The quick response and willingness to help you seven days a week was great. They always Showed the upmost professionalism to me. I greatly appreciated it.

Robert
Chantilly
VA
Date:
5/7/2024
5
5555555

Scott helped us get into our first home and we are grateful.

Kamika
Douglasville
GA
Date:
5/7/2024
5
5555555

Sara was very communicative and thoroughly explained the process to me in a way that made it easy to understand. She was very supportive and always ready to answer any questions i had. Will definitely recommend her for all mortgage needs.

Kunal
Pooler
GA
Date:
5/7/2024
5
5555555

Quick response when we needed assistance or clarification and always willing to talk and answer questions.

Larry
Wenatchee
WA
Date:
5/7/2024
5
5555555

Professional and always available to answer my questions.

Anna
Locust Grove
GA
Date:
5/7/2024
5
5555555

Luis was incredibly transparent and responsive throughout the entire process. He is an incredible professional.

Brian
Lithia
FL
Date:
5/7/2024
5
5555555

It is easy to contact and get quick response if we have questions or concerns.

Chi
Roanoke
VA
Date:
5/7/2024
5
5555555

Professionalism, Communication method Process time

Christian
Lilburn
GA
Date:
5/7/2024
5
5555555

Great communication let us know what was the steps explained everything and was just all around great to work with and we got our house

DUSTIN
Mountainburg
AR
Date:
5/7/2024
5
5555555

Jocelyn helped me with any questions that we had. She responded immediately! She was very friendly and we knew we could trust her!

Lisa
Kernersville
NC
Date:
5/7/2024
5
5555555

The entire Taliaferro team working as a team to get the job done quickly.

Thomas
Paris
TX
Date:
5/7/2024
5
5555555

Ty explained everything in detail. Answered all my questions. Wish I had gotten less interest %

Mathan Kumar
San Antonio
TX
Date:
5/7/2024
5
5555555

Christine was professional and knowledgeable. She answered questions I didn’t even know I wanted to ask. She was also extremely kind. It was like having my mom or aunt to help guide me and reassure me. She was great every step of the way.

Karl
Saint Louis
MO
Date:
5/7/2024
5
5555555

Michelle was nice, efficient, and happy to answer my questions as a first time homeowner!

Ebonee
Austin
TX
Date:
5/7/2024
5
5555555

Michelle is always on the ball and she has a great processor - Alex!

Kelly
Peyton
CO
Date:
5/7/2024
5
5555555

Consistent and prompt communication, education and feeling in the know, guided every step of the way, around the clock availability

Jacob
Chicago
IL
Date:
5/7/2024
5
5555555

Communication was exceptional.

Craig
Big Bend
WI
Date:
5/7/2024
5
5555555

Donna and Lisa are so easy going and helpful with any and all questions asked! They were great to work with!

Britney
Ocean Springs
MS
Date:
5/7/2024
5
5555555

Attention to details, perseverance, positivity and knowledgeable

Jennifer
Chandler
AZ
Date:
5/7/2024
5
5555555

Everything was amazing, the way they treated me and all the help and attentiveness they gave me was amazing, I would definitely keep them in mind for future purposes great team

Sayra
Henderson
NC
Date:
5/7/2024
5
5555555

I felt zero amount of stress while going through the home buying process! Andy and his team made it so easy for my husband and I.

Odyssey
Marana
AZ
Date:
5/7/2024
5
5555555

Great communication Ver informative

Jesse
Buford
GA
Date:
5/7/2024
5
5555555

Nick took the time to thoroughly explain the process and was quick to respond to any questions we had.

Thien Anh Thu
Chicago
IL
Date:
5/7/2024
5
5555555

Tony was very professional and explained every step very clearly as this was my first house he made the steps very easy.

Austin
Bloomington
IL
Date:
5/7/2024
5
5555555

Flexibility and always looked out for my best financial interest.

Melissa
Belton
MO
Date:
5/7/2024
5
5555555

Tom was fantastic throughout the entire process! As first time home buyers, we really appreciated Tom's willingness to always answer questions, clarify anything that we did not understand and be very prompt with his emails and text communication with us. Simply the best experience that we could have asked for!

David
Northwood
NH
Date:
5/7/2024
5
5555555

Her responsiveness and knowledge.

Claudia
Las Vegas
NV
Date:
5/7/2024
4
4444444

Skin was there to answer any questions I had and was a great help through the whole process and as first time home buyers we had lots of questions

Savannah
Luthersville
GA
Date:
5/7/2024
5
5555555

Fast, efficient and very helpful.

Vicky
Westmoreland
TN
Date:
5/7/2024
5
5555555

The on hand treatment the whole team showed me

Sandra
Fredericksburg
VA
Date:
5/7/2024
5
5555555

The way they took on the challenge to work with us.

Asha
Hephzibah
GA
Date:
5/7/2024
4
4444444

Delay with preapproval and having to scramble last min Waiting caused our rate to increase

Jacob
N Attleboro
MA
Date:
5/7/2024
5
5555555

Everything went well, and we got a good rate. One thing I didn't like was the problem with the seller credits at the end. That wasn't identified until very late in the process, and I had to scramble to figure out how to use the extra credits. Sarah helped, but it did seem like it may have an upsell opportunity - trying to get me to buy down the rate with points, and that wasn't in my favor at all.

Lyman
Greensboro
NC
Date:
5/7/2024
5
5555555

Communication was excellent throughout the process. Linda and Jackie were more than willing to always answer our questions, at anytime of the day. My fiancé and I had no idea where to even begin with looking for a new house or how to start a loan process. They were very helpful and made everything easy!

Catherine
Appleton
WI
Date:
5/7/2024
5
5555555

Justin is an exemplary communicator, educator, and consultant to his clients purchasing a new home. He provides suggestions and solutions, focuses on the best interest of the buyer and their needs, and listens openly. He was a welcome addition to a longer, challenging sales cycle, and made the process seamless. I highly recommend him to anyone looking for a mortgage lender in the near future!

Sara
Port St Joe
FL
Date:
5/7/2024
5
5555555

John has great communication and was there every step of the way answering every question that we has. He made a stressful process so much more tolerable. I will definitely recommend John to anyone looking to purchase a home.

Felicia
Brookfield
CT
Date:
5/7/2024
5
5555555

Great customer service skills.

Gwendolyn
Surprise
AZ
Date:
5/7/2024
5
5555555

It was fast and easy

Jessica
Knoxville
TN
Date:
5/7/2024
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Expect The Best.

  • High-quality loan processes and procedures
  • Early delivery of closing documents and loan funds
  • Some of the fastest turn times in the industry
  • Outstanding customer service
  • BBB rating of A+

6,800

+
Team Members

2,000

+
LOAN OFFICERS

650

+
Branches

$42.02B

Volume 2022

468,000

+
Verified Reviews

129,900

+
Units 2022

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Tom Dixon
President - Closing & Post Closing
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
EVP, Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Nikki Johnson
EVP, Corporate Closing
Nate Bisco
EVP, Branch Optimization
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Louise Thaxton
AWI CEO and Branch Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Founded Marketing HUB


Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers